Preferences and measurement
Cookie policy
Last updated: 14 July 2026
1. What cookies are
Cookies and similar technologies are small files or identifiers that a website can store or access on a device. They may be necessary to provide a requested function or, with consent, used for measurement and other purposes.
2. How consent works
On first access, you can accept, reject or configure non-essential cookies. Accept and reject are offered at the same level. Analytics cookies are not loaded before you accept that category.
You can change your decision at any time through the “Cookie settings” link in the footer of every page.
3. Cookies and storage used
| Name | Type | Purpose | Duration |
|---|---|---|---|
PHPSESSID | Technical | Maintain a secure session, including CSRF protection for chat and contact. | Session |
pg_cookie_consent | Technical | Store cookie choices and their version. | Up to 24 months |
pg_theme | Technical preference | Remember the selected light or dark mode. | Up to 12 months |
pg_agent_state | Local storage | Remember whether the assistant was minimised and temporarily keep a non-sensitive conversation in the tab. | Session or until deletion |
_ga, _ga_* | Third-party analytics | Measure aggregated website use through Google Analytics, only if configured and you accept analytics. | According to provider settings, usually up to 2 years |
4. Third-party cookies
The delivered version allows Google Analytics to be configured through a measurement ID. Its script is inserted only after analytics consent. If videos, maps, advertising, pixels or other providers are added later, this policy and the settings panel must be updated before activation.
5. How to delete or block cookies
In addition to the website panel, you can delete or block cookies in your browser settings. Blocking technical cookies may prevent the session, assistant or message sending from working.
6. Updates
The list will be reviewed when technologies, purposes or providers change. Where a change affects consent, a new choice will be requested.